Remote Humans client stories

The challenge

An audit continued long after the site visit. Iain collected evidence, worked through spreadsheets and turned findings into a report for hotel leaders. For the Brussels engagement, he described three days on site followed by another week preparing the report manually.

What we did

We helped Iain turn his health, safety and security process into a Python app using Codex. Coaching used his own audit work: capturing evidence, applying issue scores and preparing reports. After the Brussels audit, we reviewed the output and refined scoring and presentation.

Where AI improved the work

The work connected the inspection process with the information hotel leaders needed to act on.

What changed

Iain produced a 70-page first client report and went on to use the tool at other hotels. He can now develop and refine a system around his own domain expertise, rather than rely on spreadsheets for every stage of the audit.

Who runs it now

Iain runs the audit app himself. He keeps refining the scoring and reports, and has used it at further hotels across Europe.

The challenge

She’d tried tutorials, meetups and weekend setup attempts. She needed help getting an agent working, understanding what it could do and recovering when something went wrong. The larger goal was to turn business ideas into working software, without hiring technical members of staff.

What we did

We worked through OpenClaw setup and taught Lisa how to describe tasks, supply context and investigate errors. The coaching also covered model choice, reusable skills and memory, so she could keep developing her own setup after the sessions.

Where AI improved the work

Lisa’s use expanded from getting an agent running to directing agents across her projects.

What changed

Lisa moved from uncertainty about agents to building with them herself. She developed prototypes and an MVP without technical hires and continued into more complex setups.

Who runs it now

Lisa directs the agents herself. She has moved on to more complex setups, including memory and a company knowledge base for her projects.

The challenge

Tom already used AI, but needed help directing a coding agent through a complete build. Turning an idea into working software meant choosing a clear scope, setting up the project and knowing how to check and fix the output.

What we did

Across four sessions, we used Spec Driven Development to turn Tom’s ideas into clear requirements and break builds into smaller tasks. We worked with Replit, Claude Code and Supabase. Tom practised providing context, reviewing the work and resolving setup problems.

Where AI improved the work

The coaching gave Tom a process he could apply beyond the sessions.

What changed

Tom progressed from learning how to direct a coding agent to building independently and selling automation services. He also began developing a mobile app for a gym in Thailand, extending his work beyond campaign tools.

Who runs it now

Tom builds on his own. He sells go-to-market and lead-generation automation to paying clients through his agency.

The challenge

The firm operates across 15 offices with more than 500 employees. AI experience varied across roles and teams. People needed help applying it to reports, presentations, spreadsheets, inboxes and information retrieval. Generic prompts missed the context, standards and judgement their work required.

What we did

We delivered 21 one-hour coaching sessions over three days. The 28 participants worked across investment, finance and operations, from associates to C-suite. Each session started with 10–15 minutes on the participant’s role, recurring tasks and priorities. We chose a useful workflow with each participant, built it together using available files and team-specific context, then tested the output. Coaching covered model choice, clear instructions, token-efficient best practices and human review. Participants also learned workflow automation and ways to collaborate as a team. Useful work became prompts, templates and skills participants could reuse.

Where AI improved the work

The coaching covered the investment lifecycle and the teams supporting it. Participants built and tested the components below. Potential time back is shown for each workflow.

What changed

In 20 of the 21 sessions, the work progressed from an AI conversation towards a reusable system. Participants created working prototypes, prompts, skills and templates they could continue testing and share with colleagues. Human review was built into the approach in 19 sessions. In 17 sessions, available files were enough to make progress before live integrations were in place. Where prototypes needed lasting data storage or connected tools, the sessions clarified the next build step.

Who runs it now

The participants own what they built. They kept the prompts, templates and skills from their sessions to keep testing and to share with colleagues.

The challenge

Warren had tried ChatGPT but didn’t know how to make it useful for hotel operations. He hadn’t used Claude or set up ChatGPT Projects. Reporting still relied on manual spreadsheet work, while useful answers needed the context of his role and hotel standards.

What we did

We created a profile covering Warren’s role, priorities and working style, and introduced voice input. We then set up a Claude Project with instructions and a hotel-standards document, and checked its answers against the source. Iain’s audit workflow provided a practical example.

Where AI improved the work

The sessions connected AI use to specific responsibilities in a hotel business.

What changed

Warren became more confident using ChatGPT and Claude and built his own reporting dashboard after coaching. He now has a practical way to give AI business context and check its work, and has continued developing tools for his role.

Who runs it now

Warren runs the dashboard himself and keeps building small tools with his team. He now takes part in shaping his organisation’s AI strategy.

The challenge

Businesses need to decide where AI is useful, what information it can use and how people will check its work. Giving everyone a tool doesn’t answer those questions or teach teams how to apply it to their own responsibilities.

What we built

We developed tools and workshop materials that connect AI strategy, governance and fluency. Leaders choose the priorities and rules. Teams learn by mapping real work, building reusable instructions and testing AI on tasks they recognise.

How the framework works

Each part answers a different question a business faces when putting AI into practice.

What it gives a team

A shared direction for AI adoption and a practical route from an idea to an agreed workflow. The framework gives leaders and staff a common way to plan the work, build it and review the result.

The challenge

The founders already used AI, but writing often sounded generic and unlike their brand. Newsletters could take more than two hours. Expense admin also meant uploading a receipt, copying its details into a spreadsheet and adding a link to the file by hand.

What we did

We began with reusable brand and personal writing instructions in Claude Projects and Gemini Gems. The founders practised refining those instructions, then moved into operational workflows. We built and debugged a receipt process that reads files in Drive and enters the details into Sheets.

Where AI improved the work

The work addressed both customer communication and routine business administration.

What changed

The founders described the writing tools as a time saver and said the coaching changed what they believed they could build. By the final session, they were testing and refining the receipt automation, including format and edge-case fixes, with greater confidence.

Who runs it now

Sheena and Jo adjust the writing tools and the receipt workflow themselves. Jo rewrote the website copy on her own using the brand voice.

The challenge

Marenelle had an app idea and business expertise, but needed help choosing AI tools, understanding account access and getting agents to work reliably. Setup problems interrupted development, while design ideas still needed a clear route into implementation.

What we did

We supported the wider build journey: understanding and setting up agents, recovering a stalled OpenClaw setup, choosing models and developing reusable skills. A focused design session connected the visual work in ChatGPT and Claude Design with the coding and implementation process.

Where AI improved the work

The coaching helped Marenelle direct the work across several stages of product development.

What changed

Marenelle developed a branded wine app and put it in front of beta users. She now uses agents more extensively and is better able to choose tools, create skills and direct the work herself.

Who runs it now

Marenelle directs the build herself. She chooses the tools, writes her own skills and works with agents across the product.

The challenge

Lucas could design a website, but turning the design into a working product required new skills. The jewellery project needed a database, a way to display real products and a reliable process for changing the code.

What we did

We worked through specifications and used Cursor, Claude Code and Antigravity to develop the site. Coaching covered connecting Supabase product data, managing changes with GitHub and understanding the difference between a development build and a deployed website.

Where AI improved the work

The project gave Lucas experience across the parts of a build that had previously been outside his design work.

What changed

Lucas built a working site and gained the confidence to take on automation projects. His services expanded from designing interfaces to helping clients make software and business processes work.

Who runs it now

Lucas runs his own builds. He now offers automation work to clients alongside his design services.

The challenge

A visual idea alone didn’t give the tools enough direction. Jana needed a way to describe style, composition and movement, and to keep a character or visual treatment consistent while changing the scene.

What we did

We used guided demonstrations and practice to explore image references, structured prompts and video transitions. We broke creative instructions into specific choices and saved prompts Jana could return to and adapt.

Where AI helped the creative process

The sessions made the choices behind a visual brief easier to describe and repeat.

What changed

Jana left with reusable prompts and a clearer process for practising AI image and video creation. The outcome was greater understanding and control of the creative process, with examples she could continue developing.

Who runs it now

Jana keeps and adapts her own prompt library for new images and video.

The challenge

Preparing for a discovery call meant collecting background information and working out what the prospect needed. Repeating those questions used time that could go into discussing the actual problem and a suitable way to help.

What we built

We connected a guided intake conversation with Cal.com, n8n, OpenRouter and Supabase. The agent gathers business context and priorities, stores the answers and prepares a summary for Elliott to review before the conversation.

How the workflow helps

The agent prepares the context while the sales conversation stays with a person.

What changed

In Remote Humans’ own use, the agent saves around 15–20 minutes of preparation per call. Elliott can use the information to prepare tailored solutions and spend the conversation on the client’s priorities.

Who runs it now

Remote Humans runs it before its own discovery calls, and Elliott reviews each brief.

Time saving is based on the owner’s experience.

The challenge

Business knowledge was spread across conversations, files and one person’s memory. Moving to another AI agent meant explaining the company, project history and working instructions again. Useful decisions could remain buried in the conversation where they were made.

What we built

We created a company wiki and knowledge graph with linked records for people, projects, decisions and source material. Agents follow shared instructions to find the right context and update the relevant records, keeping the knowledge available beyond a single conversation.

Where it changes the work

The same knowledge supports different tools and stages of a project.

What changed

Remote Humans uses the shared records to continue work across tools and support research, sales and project planning. Agents can pick up the relevant history and maintain it as work progresses, reducing repeated explanations and manual record upkeep.

The challenge

Finding an activity and finding someone to do it with are often separate tasks. People need to know what is nearby, whether it suits them and how to turn an interesting activity into a shared plan.

What we built

We built an iOS and Android app with an activity map, a plans feed and ways to join or organise plans with others. Development used React Native, Expo and Supabase, with AI tools including Claude Code, ChatGPT, Gemini and Hermes.

How the product helps

The experience connects discovery with a practical next step.

Where it is now

More than 90 people joined the waitlist in the first week. Founding members have installed the app and are testing it on their phones, providing feedback on activity discovery, plans and the experience of joining.

The challenge

Cabin crew applicants need to explain their experience clearly and practise answers before an interview. General advice can leave them unsure how to improve their own CV or respond to a question using their own background.

What we built

We built an AI coach around cabin crew preparation, with CV feedback, interview practice and saved candidate profiles. The product uses the candidate’s background to give context to the next session.

How the coaching works

The product connects application preparation with repeat practice.

Where it is now

Glowings has attracted early sign-ups and a small number of paying users. The product gives applicants a place to prepare and practise around their own experience.

The challenge

People know how their work gets done, but that knowledge often stays in their heads. Steps, decisions and handovers are hard to explain to colleagues or an AI builder. A team can know it wants to use AI without knowing which part of the work to change.

What we built

We built a guided interview that captures the steps, inputs, responsibilities and time involved in a workflow. The tool documents the current process, visualises it and helps the user plan where AI and human review should fit.

How a workflow becomes a build plan

The prototype makes the process visible before someone starts building.

Where it is now

The prototype produces workflow documentation, a visual map and automation prompts. It is being developed ahead of external release, with the aim of helping teams agree a clear plan before investing in a build.

The challenge

Working with AI agents usually means returning to the keyboard to give an instruction, then reading a response on screen. That interrupts work when the person needs to move around or step away from the desk.

What we built

We connected voice dictation with agent-response narration. Spoken input becomes an instruction for the agent, while the agent’s reply is read aloud through a local voice system on the Mac.

How the interaction works

Voice supports both sides of the conversation.

What changed

Elliott uses Riff to collaborate with agents by voice in his own work. Response playback has been verified with both the existing Claude Code setup and a real Codex completion.

The challenge

People working apart can find it difficult to establish a shared rhythm. Separate timers drift, organising a focus session adds coordination, and movement breaks are easy to miss when everyone works on their own.

What we built

We built a macOS menu-bar app and browser rooms with a synchronised Pomodoro timer. A person starts a room and shares its link. Participants can see who has joined and follow the same focus and break periods.

How a session works

The app gives the group one schedule from the start of a work period to the next break.

What it enables

The working app lets people create and join rooms, run shared focus sessions and take movement breaks on the same schedule. It gives distributed groups a practical way to focus together.

The challenge

Community discussion and product work can become disconnected. Ideas appear in chat, while the context behind the product lives elsewhere. Repeating that context makes it harder for people and agents to contribute to the same work.

What we built

We set up a Hermes agent around squuaad’s shared product and community knowledge, with Telegram as the place people interact with it.

What the experiment explores

The focus is how a community can work with an agent using a common understanding of the product.

Where it is now

The agent is being used as an internal environment for testing community-led workflows. The experiment explores how shared knowledge and conversation can support collaborative product work.

The challenge

Proposal writing occupied 10 hours each week, with reports also compiled manually. The recurring preparation created a substantial administrative workload.

The workflow

The published example covers proposal preparation and report compilation across business systems. It records a move away from manual preparation towards automated reporting.

The reported result

Weekly proposal preparation fell from 10 hours to 45 minutes: a difference of 9 hours and 15 minutes. This earlier example is retained from the previous Results page.