Executive training
Hotel audits: from Excel to a risk and intelligence system.
Iain Davidson · Hospitality
Iain Davidson audits health, safety and security at luxury hotels. He built a tool around his own inspection process and now uses and refines it across several European locations.
- 3 days
- First audit on siteBrussels hotel engagement
- 1 week
- Previous report preparationIain’s description of the manual workload
- 70 pages
- First client reportProduced with his audit app
- Europe
- Used across several hotelsExtended beyond the first engagement
The challenge
An audit continued long after the site visit. Iain collected evidence, worked through spreadsheets and turned findings into a report for hotel leaders. For the Brussels engagement, he described three days on site followed by another week preparing the report manually.
What we did
We helped Iain turn his health, safety and security process into a Python app using Codex. Coaching used his own audit work: capturing evidence, applying issue scores and preparing reports. After the Brussels audit, we reviewed the output and refined scoring and presentation.
Where AI improved the work
The work connected the inspection process with the information hotel leaders needed to act on.
Audit evidence and scoring
Brought findings into a repeatable audit structure, with evidence and scoring that Iain could inspect and refine.
Client and executive reporting
Turned audit material into a substantial client report. Iain later added operational data and analytics for executive reporting.
Repeat use across hotels
Iain adapted the tool for further European sites, carrying his audit approach into the next engagement.
What changed
Iain produced a 70-page first client report and went on to use the tool at other hotels. He can now develop and refine a system around his own domain expertise, rather than rely on spreadsheets for every stage of the audit.
Hear it from Iain Davidson
Testimonial · 4:16
"It's going to save a considerable amount of time. More importantly, it's going to save a considerable amount of money."
Iain Davidson · Health, Safety & Security Leader, Five-Star Luxury Hotels
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