Privacy Policy

We collect the following types of information:

• Contact information - name, email address, and company name when you book a session, subscribe to our mailing list, or make a purchase
• Payment information - billing details processed securely through Stripe. We do not store credit card numbers on our servers
• Booking details - scheduling preferences and session details from Cal.com
• Conversation data - information you provide during our intake and discovery process to personalize your experience
• Usage data - page views, referral source, and basic analytics collected via privacy-respecting tools
• Communications - emails, messages, and any correspondence you send to us

• To deliver the services you have purchased or requested
• To process payments and send transaction confirmations
• To prepare for and follow up on your sessions
• To send relevant updates, newsletters, or service announcements if you have opted in
• To respond to your inquiries and provide customer support
• To improve our services based on aggregate usage patterns
• To comply with legal obligations

We share your information only with the following categories of third parties, and only to the extent necessary to provide our services:

• Payment processors - Stripe processes your payment information securely. Stripe's privacy policy is available at stripe.com/privacy
• Scheduling services - Cal.com handles booking and calendar management
• Workspace tools - Notion is used for session management and project delivery
• Hosting providers - our website and services are hosted on infrastructure within the European Union
• Communication platforms - email and messaging services used to correspond with you

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Information is shared with third-party service providers through secure, encrypted API connections. Each provider receives only the minimum data necessary to perform their specific function. All third-party providers are contractually obligated to protect your data and use it solely for the purposes we specify.

We implement the following measures to protect your information:

• All data transmitted between your browser and our servers is encrypted using TLS (HTTPS)
• Payment processing is handled entirely by Stripe, a PCI DSS Level 1 certified provider - we never see or store your full card details
• Access to personal data is restricted to authorized personnel only
• Our hosting infrastructure uses firewalls, intrusion detection, and regular security updates
• Third-party service credentials are stored in encrypted vaults
• We conduct regular reviews of our data collection, storage, and processing practices

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

Our website uses essential cookies required for basic site functionality. We do not use tracking cookies or surveillance advertising technology. Third-party embeds (such as scheduling widgets) may set their own cookies subject to their respective privacy policies.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, email us at the address below. We will respond within 30 days.

We may update this privacy policy from time to time. Material changes will be communicated via email or a notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Questions about this privacy policy? Email [email protected]