Personal AI agents
Instinct: the text-and-call AI assistant, and what a UK business should check
Instinct is a personal assistant you text or call. It uses a phone and computer the way you do, for tasks such as booking travel, ordering supplies or arranging plans. Access is through a waitlist or an invite.
Instinct's terms say the service is operated in the United States, and its privacy policy says it uses your information to train its AI models unless you opt out. That makes it a personal productivity tool today, not a place for client data.
The facts that matter
| What | Detail | Source |
|---|---|---|
| Access | Text Instinct from its website to join. Users must be 18 or over. | Instinct |
| Where | Operated in the United States. People outside the US use it on their own initiative. | Instinct terms of service |
| Training | Uses your information to train its models unless you opt out. Even after opting out, safety-flagged data may still be used. | Instinct privacy policy |
Not yet confirmed by official sources: UK availability and pricing; A business plan with a data processing agreement.
How a team can use it
Personal admin
Book travel home, order supplies and arrange plans by text.
Errands while travelling
Handle bookings and changes while you are on the move.
Data and safety
Do not connect business email or share client data. If a leader wants to try it for personal admin, opt out of training first and keep business accounts separate.
Get started
- Use it for personal admin only.
- Opt out of model training in your account.
- Keep client and staff data in your approved business tools.
Common questions
What is Instinct AI?
A personal assistant you text or call, which uses a phone and computer to complete everyday tasks.
How do I get access to Instinct?
Text Instinct from its website to join the waitlist, or get an invite from an existing member.
Does Instinct train on my data?
Its privacy policy says yes unless you opt out, and safety-flagged data may still be used after opting out.
Should a UK business use Instinct?
Not for client or staff data today. It may suit a leader's personal admin, with training turned off.